ABOUT FFI

APPROACH & METHODOLOGY

We believe the people in your organization are key to identifying its direction and ideal destination, and we work with you to get there. We bring our tailored approach in strategic planning, stakeholder engagement, and team and individual coaching to help along the path toward greater success. We work with leaders that are deeply committed to their mission and their teams and are looking to bring them to new territories.

EXPERIENCE

We have more than 25 years of experience helping our clients clarify their path to successfully fulfill their mission. We serve clients across many different industries; Government (Federal/State), Professional Services, Electric and Gas Utility, Retail, Telecommunications, Transportation, Non-profit and Healthcare

QUALIFICATIONS

Newfield Network Executive & Leadership Coaching
PCC through the International Coaching Federation (ICF)
Executive Retreats Design & Facilitation
Myers-Briggs Type Indicator (MBTI)
Five Dysfunctions of a Team/Advantage Techniques
Leadership Challenge (LPI 360 Assessment)
Emotional Quotient Inventory (EQ-i®)

TOOLS

– Strategy Mapping
– McKinsey 7-S® model
– Appreciative Inquiry
– Grove® facilitation tools
– Business Process Re-engineering
– Balanced Score Card®

– Whole Systems methodology
– Myers-Briggs® (MBTI)
– 360 Feedback/Assessment
– Emotional Quotient Inventory (EQ-i®)
– Strengths Finder 2.0® and Strengths Finder for Leaders
OAR & BEL models

– “Five Dysfunctions of a Team” ® model & methodology (Lencioni)
– Missing Conversations model
– Crucial Conversations® and the Six Sources of Influence model (Grenny, Patterson, Maxfield, McMillan and Switzler)
– Neurosciences and Productivity

WHAT CLIENTS SAY ABOUT FFI

“Insightful, inspiring, motivating, and caring.”

“Their commitment to excellence is second to none. They are not just consultants who come in, work and leave. They spend time with you and teach you to do what you need to do. They put time in and are very attentive to the culture in order to define the best approach for us going forward.”

-A Federal Strategist

“I was not good at leading or transforming change. FFI is good at helping us do that…and is excellent at being a catalyst to help us keep things moving”

-A Federal Govt Senior Executive

“Katie knows coaching inside and out. Her listening skills and insights are exceptional.  She really brought value in helping us find the issues that are holding the company back.”

-Founder and Managing Partner at IntegrityOne Partners

“Katie’s expertise has been an invaluable asset to our success. She has the gift of being able to patiently listen and ask the right questions that enable a group to find real solutions. Her person-centered approach and positive corporate culture won us over immediately and helped our team to truly feel accompanied at every moment in our journey. She really invested in us and believed in us. This empowered us to really believe in ourselves and have confidence in our mission.”

-Executive Director of an International Non-Profit organization

“Firm Foundations has helped us with executive coaching and our executive team. Our senior executives have seen big improvements after using their services. There has been a change of culture at the top of the organization because of FFI. The work done with them has enabled us to think about issues differently and work more cohesively.

-Senior Advisor to the Chief Operating Officer of a Federal Agency

“This consulting firm has been extremely instrumental in guiding our organization through the development of the newest Strategic Plan. With their guidance, the executive leadership team has been able to come together and understand and endorse the mission and vision of our organization…and take ownership of the various goals and initiatives needed to implement the plan. One significant contribution has been the identification of dysfunctional areas that the senior executives face that if left uncorrected, could become an impediment to meet the Strategic Vision and effect the transformation needed to move us from good to great. The Leadership strengthening effort brought to us has been crucial — and this organization’s knowledge on how to develop the roadmap for an innovative and empowered workforce has become a powerful tool for us. I am certainly enthusiastic about having Ms. Lundstrom and her organization leading and supporting a fine group of senior executives through our critical transformation period.”

-Senior Executive Washington D.C. Agency in the Legislative Branch of the U.S. Government